In-App Messaging to therapists & parents
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Hashem Selim
Messages between parents, therapists, BCBAs would be huge value-add. So much clinical context happens in conversation: progress updates, suggestions for change, scheduling changes etc.. Capturing that conversational context in the same place treatment is planned/conducted/modified/and reported on would be very helpful. It would also give parents huge incentive to download the app and use it more often.
Jenna Simard
Merged in a post:
In App/Website Chat
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Alexis Marcel
Having access to a HIPPA compliant chat feature in app/website would assist with emergencies/requests that therapist have throughout the day. Being able to message individuals and have group chats without having to leave the app would assist with keeping trials consistent while still having effective communication. (Like requesting accident reports or company wide announcements)
Jenna Simard
Merged in a post:
Messaging option with parents
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Athifa Farha P
Hi. There should be an option to see all the messages or comments from parents. Like, if we have to refer to a comment mentioned by parent, we will have to check all the session notes to find in which the comment is written. If we can have a messaging option, that would also be great for better communication
Jenna Simard
Merged in a post:
Chat Feature
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Jennifer Thompson, MEd, BCBA, LBA
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Athifa Farha P
It is being very difficult to see parent's comments on sessions and to refer to previous comments
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Mariah Avery
It would be helpful to be able to chat with parents through the app as well. Our parents are more engaged with Hirasmus than with say email etc.
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Erin Moran
Merged in a post:
In App messaging
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Sam US Support
A potential solution would be the addition of a secure, HIPAA-compliant in-app messaging system within HiRasmus. Key elements that would be helpful include:
• Client-specific message threads between RBTs, BCBAs, and scheduling staff
• Real-time BCBA support requests during sessions
• Messaging accessible within the active session screen
• Encrypted and stored communication for compliance and documentation
• Optional alerts for supervisory support or behavior incidents
• Message templates for quick communication (ex: requesting guidance, reporting behavior events, scheduling updates)6
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Christina Bohm-Harrington, BCBA
Yes, some form of in-app client-specific messaging would be super! Also it would be ideal to have a "mark as read" option, so the RBTs can quickly show that they have reviewed updates from the BCBA.
Katie Pope
Yes!!! It would be super helpful to use the chat function for the direct support team of each client! something like a “group chat” feature so staff/stakeholders can answer questions about protocol or request help!
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Hannah Ellis
I’d love something like this with “chat” threads where every RBT who has access to a client can see recent chats. That way if there is a question about program clarification they could send and all rbts would see the question/answer. Also a place where rbts could collaborate with things like “(item) was super motivating today for group targets!” Or “anyone seen the client engage in property destruction?” And the team could collaborate with the BCBA in the group message
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Kat Dannehl
Merged in a post:
Live Chat Box
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Katie Barlow
It would be nice to have a chat box to be able to live chat with the technician. Sometimes there are topics or strategies I would like to direct the technician to implement without the client hearing.
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