Staff can now use an authenticator app as their second factor when signing in, strengthening account security beyond SMS alone.
✨ What's new
- Pick SMS or authenticator app when turning on multi-factor authentication, then scan a QR code or use a secret key to finish setup.
- See which method is active for each user in the Authentication settings banner (SMS or Authenticator App).
- Re-authenticate to remove MFA from your own account (you'll be logged out afterward), and managers can remove MFA for team members who lose device access.
💙 Why it matters:
- Authenticator apps provide stronger security than SMS, reducing risk and keeping your data safer.
- More flexible for clinics where staff work across locations or use different phone numbers.
- Easier account recovery when devices are lost means less time locked out and more time focused on client care.
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